In January my wife and I were looking to buy a house near Tinker Air Force Base, USAA assigned us an agent we still have not heard from at the time this review was written. My wife and I called up Simon Shingleton and we have to say we were totally glad we did!! Simon Shingleton, is absolutely wonderful! We were first time home buyers and didn’t anticipate fully all that was involved in the home buying process. Simon helped us cut through “red tape” required with the VA loan and was really great at walking us through the process. Even though the stress level was high, he was also super responsive whenever we had questions, walked with us through nearly thirty homes in two weeks, and gave us great advice and opinions the whole time. With his help, on the 26th of Febuary 2016 we managed to close on a beautiful house ten minutes from Tinker AFB that we love, and could not have been happier with our experiences with Simon. When it comes time to sell and buy another home we would call Simon again in a heartbeat.